Avaya 33820X Valid Test : Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam

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Avaya 33820X Exam Syllabus Topics:

Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. Avaya IX™ Orchestration is a graphical development tool for creating applications that run on which three Avaya systems? (Choose three.)

A) Avaya Aura® Contact Center
B) Avaya Contact Center Select
C) Avaya Experience Portal
D) Voice Portal
E) Avaya Aura® Communication Manager

2. Refer to the exhibit.

In this example, the target market is enterprise contact centers and general enterprise telephony customers who are implementing CTI applications with Communications Manager.
Which open standards-based solution runs on a Linux server, is tightly integrated with a Communication Manager and Elite Multichannel solution, and is missing from this diagram?

A) Avaya Aura® Session Manager
B) Avaya Aura® Session Border Controller
C) Avaya Aura® Application Enablement Services
D) Avaya Aura® Media Server

3. A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A) Ready Now Solutions
B) Contact Center Bundles
C) Proof of Concept
D) Virtual Private Clouds

4. A customer wants an Avaya Breeze® Snap-in that allows business analysts, non-technical resources and developers the ability to write logical business process flows.
Which Avaya Breeze® Snap-In would you recommend?

A) Engagement Designer Snap-In
B) Enhanced Call Control Snap-in
C) Context Store Snap-In
D) Presence Snap-in D)

5. An Avaya customer has ordered an Avaya Call Management System (CMS) Release 19 without a turnkey server, for installation on one of their customer provided VMware vSphere systems.
The CMS Release 19 turnkey servers are provided by the Avaya Solutions Platform program, with the server fitting which profile?

A) ASP 120
B) ASP 130
C) ASP 100
D) ASP 110

Solutions: