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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Customer engagement design principles - Contact Center Select architecture |
| Topic 2: Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation - Complete bill of materials preparation - System sizing and capacity planning - Hardware and software component selection |
| Topic 3: Networking and Infrastructure Design | 20% | - LAN/WAN design and considerations - Security, survivability, and redundancy - QoS planning and bandwidth requirements - VoIP and unified communications network design |
| Topic 4: Customer Business Requirements Analysis | 15% | - Determine collaboration and mobility requirements - Identify business objectives and drivers - Analyze user and site communication needs |
| Topic 5: Unified Communications & Collaboration Design | 15% | - Mobility and remote worker solutions - Integration with third-party systems - Voicemail and unified messaging design - Conferencing and collaboration applications |
| Topic 6: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Licensing models and options |
| Topic 7: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Post-deployment validation and support - Deployment strategies and rollout planning |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Das Avaya Vantage K155-Gerät hat einen Telefonie-Formfaktor. Was bedeutet es, einen Telefonie-Formfaktor zu haben?
A) Es muss ein kabelgebundenes Mobilteil verwendet werden.
B) Es hat keinen Touchscreen.
C) Es enthält keine Kamera.
D) Enthält ein herkömmliches Tastenfeld.
2. Eine der Sicherheitsverbesserungen im Powered By IP 0ffice-Angebot ist SIP Registrar Hardening, das eine bessere Kontrolle ermöglicht, um SIP-Clients die Registrierung über eine Whitelist und Blacklist zu ermöglichen.
Für welche Plattform ist diese Funktionalität relevant?
A) CentOS-Server
B) Erweiterung IP500 V2
C) SCN IP500 V2
D) Linux-Server
3. Siehe Szenario: IT-FAC.
Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?
A) Avaya Communicator mit iOS- oder Android-Smartphones
B) one-X Mobile Preferred mit Windows-Smartphones
C) Scopia Mobile mit iOS- oder Android-Smartphones
D) one-X Mobile Preferred mit iOS- oder Android-Smartphones
4. Sie haben sich entschieden, für Ihren Kunden eine IP Office Server Edition zu konfigurieren.
Welche Arten der internen Zusammenarbeit stehen den Hauptbenutzern zur Verfügung, wenn Sie nur den primären Server verwenden?
A) Audio-Collaboration plus Punkt-zu-Punkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
B) Audiozusammenarbeit plus Mehrpunkt-Videoanrufe und Webzusammenarbeit, die Webzusammenarbeitslizenzen und Videolizenzen erfordert
C) Audiozusammenarbeit plus Punkt-zu-Punkt-Videoanrufe und Webzusammenarbeit, für die Webzusammenarbeitslizenzen und Videolizenzen erforderlich sind
D) Audio-Collaboration plus Mehrpunkt-Videoanrufe und Web-Collaboration, für die Web-Collaboration-Lizenzen erforderlich sind
5. Welche Aussage darüber, was Benutzer tun können, trifft auf Avaya Spaces zu?
A) Nur Benutzer auf Eigentümer-/Administratorebene können Videoanrufe tätigen.
B) Alle Benutzerebenen können Text-Chats und Videoanrufe durchführen.
C) Benutzer auf Gastebene können nur mit anderen Benutzern chatten.
D) Nur Benutzer auf Mitgliedsebene und höher können Videoanrufe tätigen.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |
