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Avaya 46150T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to Avaya Solutions for Midsized Customers | 10% | - Avaya portfolio for midsize businesses - Key features and benefits overview |
| Topic 2: Networking & Security Solutions | 20% | - Security best practices for midsize networks - Avaya Fabric Connect and VSP switches |
| Topic 3: Avaya Communication Solutions | 20% | - Avaya Aura communication solutions - Avaya IP Office platform |
| Topic 4: Integration & Migration | 15% | - Migration strategies and considerations - Third-party system interoperability |
| Topic 5: Unified Communications & Collaboration | 15% | - Mobility and conferencing features - Avaya Equinox and Avaya Spaces |
| Topic 6: Contact Center Solutions | 20% | - Avaya Contact Center Select - Avaya IX Contact Center |
Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
1. You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer. The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
A) Standard Edition
B) Recorder Edition
C) Quality Management Edition
D) Workforce Management
E) Desktop Trigger
2. Which of the following customer concerns are related to customer experience? (Select two.)
A) Contextual experiences
B) Simplifying management
C) Driving efficiencies
D) Bring Your Own Device (BYOD)
E) Customer Satisfaction
3. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?
A) Modular
B) Resilient
C) Simple
D) Secure
E) Scalable
4. A prospective customer contact says, "Our business is very complex, Our agents work in six major databases on every call."
Which of the following attributes will help your proposals how that Avaya IP Office TM is easy to integrate?
A) Modular
B) Resilient
C) Simple
D) Secure
E) Scalable
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,E | Question # 3 Answer: D | Question # 4 Answer: B |
