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Microsoft OEM Reseller Sample Questions:

1. A customer has the following requirements:
-An email system
-A patch management system
-A web-based solution for document collaboration
-The centralized management of client computer backups
You recommend Windows Small Business Server 2011 Standard (Windows SBS 2011 Standard) to the customer.
Which requirements will be met? (Choose all that apply.)

A) a patch management system
B) a web-based solution for document collaboration
C) an email system
D) the centralized management of client computer backups

2. A customer plans to purchase a desktop computer and a portable computer for a home business.
The customer requires that each computer have a licensed copy of Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
You need to recommend which licenses the customer must purchase. The solution must minimize licensing costs.
What should you recommend?

A) one retail copy of Microsoft Office Home and Business 2010
B) three OEM copies of Microsoft Office Home and Business 2010
C) one OEM copy of Microsoft Office Home and Student 2010
D) one retail copy of Microsoft Office Home and Student 2010

3. Your company sells a customer two desktop computers. Both of the computers have Windows 7 Professional preinstalled.
One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 120 days after the sale requesting to install Office Home and Business 2010 on the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

A) Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
B) Sell the customer an OEM license of Office Home and Business 2010.
C) Instruct the customer to use the product key that came with the other computer.
D) Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.

4. A customer plans to purchase five Full Packaged Product (FPP) copies of Windows 7 Home Premium.
You need to tell the customer how to ensure that the copies are genuine.
What should tell the customer to look for? (Choose all that apply.)

A) a product support voucher
B) a trial key for Windows 7 Ultimate
C) an edge-to-edge hologram
D) a proof of license label
E) a Certificate of Authenticity (COA) label

5. You work for an OEM reseller.
A customer enrolls in the Open Value Company-wide licensing program.
The customer requires access to the Windows 7 installation media.
You need to tell the customer which party is responsible for providing a physical copy of the installation media.
Who should you tell the customer to contact?

A) Microsoft Support
B) the OEM reseller
C) the OEM manufacturer
D) the Volume Licensing Service Center (VLSC)

Solutions: