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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Topic 2: Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Topic 3: SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
| Topic 4: Sales Processes | - Quote and order processing - Lead to opportunity management |
| Topic 5: Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
| Topic 6: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Administrators cannot disable user personalization settings. Determine whether this statement is true or false.
A) True
B) False
2. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
A) Influencer map
B) Buying center
C) Parties involved
D) Sales team
3. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Maintain product lists
B) Enable business scoping
C) Maintain price lists and discount lists
D) Maintain payment terms
4. A product has the following components. Choose the correct answers.
A) Product Category: Product data is maintained in the Administrator facet
B) Price and Discount: Maintains pricing for products when pricing is local to SAP Cloud for Customer
C) Product Basic Data: Represents the product itself
D) Price Usage: here it is defined for which business objects a certain price is relevant
5. In which party types are Territory Alignment rules used to realign territories? (2 correct answers)
A) Accounts
B) Competitors
C) Sales units
D) Employees
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: A,B,C | Question # 5 Answer: A,C |
