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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| Data Management & Databases | 15% | - SQL and data querying - Database models and design - Data integrity, security, and governance |
| IT Governance, Strategy & Ethics | 15% | - IT alignment with business goals - Compliance, policies, and ethics - IT service management and ITIL basics |
| IT Security & Risk Management | 15% | - Risk assessment and mitigation - Threats, vulnerabilities, and controls - Security principles: confidentiality, integrity, availability |
| IT Fundamentals & Concepts | 20% | - Role of IT in business - Data, information, and knowledge management - Information systems types and components |
WGU Information Technology Management QGC1 Sample Questions:
1. Which Agile ceremony involves team members sharing their progress, plans, and obstacles?
A) Product demo
B) Daily stand-up meeting
C) Backlog refinement
D) Sprint retrospective
2. How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
A) They provide core functions at low cost.
B) They deliver advanced forecasting.
C) They simplify budgets by reducing reporting.
D) They automate growth strategy design.
3. Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.
A) Tracks a product's journey from manufacturing facility to store
B) Automates the different activities of the supply chain
C) Discards inconsistent, incorrect, or incomplete information
D) Serves as a unique product identifier
4. What is the expert system type of artificial intelligence?
A) A system that attempts to emulate the way a typical human brain works
B) Knowledge-based information system that accomplishes specific tasks on behalf of its users
C) The longest identified stretch of dependent activities measured from start to finish
D) A system that imitates the reasoning processes used by skilled humans
5. How can a unified communications system meet the communication goals of most organizations?
A) Makes employees more comfortable
B) Generates innovative solutions
C) Manages customer expectations
D) Reduces latency between parties
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: D | Question # 5 Answer: D |
