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IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:

1. Which two components are Customer Replaceable Units (CRUs) on SureMark 2xR printers?

A) main system card
B) paper feed mechanism
C) printhead
D) Light Path LEDs

2. A retailer is shopping for a new POS printer. What is a key characteristic of the SureMark printer that persuades retailers to purchase the Toshiba brand?

A) low purchase price
B) 80 LPS and the industry leading MICR reader
C) wide selection of warranty and maintenance coverage options
D) wide selection of I/O options, which include RS-485. RS-232. and Ethernet connections

3. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?

A) advise the store when a worn ribbon is causing print quality problems
B) recharge the printhead to extend its life
C) advise the store that paper will need to be changed in a register soon
D) move printers from lanes with lower usage to wear-level their printers

4. What are two ways that the Toshiba SureMark printer meets retailers' demands?

A) Toshiba offers a single warranty option that meets customer needs.
B) Toshiba offers many color options to meet customer demands.
C) Toshiba offers the industry's fastest thermal receipt printing.
D) Toshiba SureMark printers are built to last and can be serviced by the retailer.

Solutions: