BlackBerry BCP-240 Valid Test : BlackBerry 10 Support Specialist

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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

Question 1

Which of the following is NOT a capability of BlackBerry Link?

A. Software updates
B. Bluetooth Media Sync
C. NFC Media Sync
D. Backup device data

Question 2

What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?

A. Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.
B. Work Account connects to the Microsoft Exchange through MAPI.
C. Work Account is only used with extra security such as S/MIME and PGP.
D. Using the "Work Account" option adds an email account that is only active while in the office.

Question 3

All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?

A. BlackBerry Dispatcher is configured with an Enterprise Proxy
B. Allow activation over BlackBerry infrastructure set to yes
C. Proxy profile is configured to use VPN incorrectly
D. Allow activation information to be emailed is set to no

Question 4

How can a user adjust the timeframe for the amount of days to keep messages, and the sync timeframe?

A. In Messages, go to Options -> Timeframe.
B. Go to Settings -> Accounts -> select the Email account, and go to Advanced.
C. The value is set by the email service provider and cannot be changed.
D. Delete the account integration, and recreate it.

Question 5

When the customer opens a new application, previously running applications are no longer seen. What is most likely happening in this scenario?

A. The Active Screen only displays four running applications full size. If there are five or more applications active, the icons are shrunk to allow additional applications to be shown.
B. The Active Screen only displays four running applications. If a fifth application is opened, the oldest running application is closed to make room on the display.
C. The Active Screen only displays four running applications. If there are five or more applications active, a second Active Screen is launched to display the additional. Swipe left to right to reveal the additional Active Screen.
D. The Active Screen only displays four running applications. If there are five or more applications active, swipe from the bottom of the screen up to reveal additional running applications.

Solutions: