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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist is collecting a blood culture set. Which of the following actions helps reduce contamination?

A) Clean only the bottle cap and not the skin.
B) Allow the antiseptic to dry before puncture.
C) Palpate the site again after antisepsis with an ungloved finger.
D) Use a gray-top tube before culture bottles.

2. Using outdated supplies can result in which of the following?

A) Stat processing
B) Claim rejection
C) Postanalytical error
D) Specimen rejection

3. Which of the following should a phlebotomist do if a specimen must remain warm during transport?

A) Refrigerate it immediately.
B) Use a heel warmer or approved warming device according to policy.
C) Leave it near a sunny window.
D) Place it directly on ice.

4. Which of the following is an example of a postanalytical error?

A) Underfilling a citrate tube
B) Failing to report a critical value promptly
C) Hemolyzing a specimen during collection
D) Collecting the wrong tube

5. A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

A) Shred the test result documentation.
B) Document in the patient's health record to redraw for the next yearly visit.
C) Contact the patient to repeat venipuncture collection.
D) Send the patient their laboratory results via mail.

Solutions: