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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Topic 2: Channel Strategy | 10% | - Channel naming conventions and structure - Apply use cases and best practices - Design channels for collaboration and workflows |
| Topic 3: Governance Structure | 8% | - Define admin and owner roles - Establish governance policies - Manage workflows and processes |
| Topic 4: Discovery | 10% | - Gather and analyze client requirements - Communicate Slack value proposition - Assess organizational readiness |
| Topic 5: Policies and Settings | 22% | - Analytics and dashboard usage - Security and compliance configurations - Identity and access management - Slack Connect and app approval settings |
| Topic 6: Learning and Enablement | 18% | - Design training programs for users and admins - Plan and execute rollout strategies - Create learning materials and resources - Support adoption and troubleshoot issues |
Salesforce Certified Slack Consultant Sample Questions:
1. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?
A) It will be converted to a single workspace channel in the migrating workspace.
B) It will be converted to a public multi-workspace channel.
C) It will be converted to a private multi-workspace channel.
D) It will remain as a Slack Connect channel.
2. Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?
A) Product owner
B) Slack admin
C) Communications lead
D) Executive sponsor
3. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?
A) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
B) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
C) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
D) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
4. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?
A) By Request
B) Hidden
C) Invite only
D) Open
5. Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?
A) Allows employees of the organization to install and use pre-approved apps without submitting an app request.
B) Allows employees to connect directly with the app owner to answer any questions or troubleshoot errors.
C) Decreases the number of app requests that Slack admins need to manage, thereby reducing the admin workload.
D) Allows employees of the organization to install and use pre-approved apps by means of an elegant walkthrough wizard.
E) Provides employees the ability to create custom workflows for their everyday use cases.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A,C |
