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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Applications and Endpoints | 15% | - Integration with third-party systems - Unified Communications applications - Avaya endpoints and telephones |
| Topic 2: IP Office Platform Architecture | 20% | - Deployment models and sizing - Hardware and software components - IP Office editions and feature sets - Server Edition and 500V2 architecture |
| Topic 3: System Administration and Features | 25% | - User and extension management - System maintenance and backup - Call routing and dial plan configuration - Voice features and services |
| Topic 4: Troubleshooting and Optimization | 15% | - Performance optimization - Diagnostic tools and logs - Common issues and resolution |
| Topic 5: Installation and Initial Configuration | 25% | - Basic system configuration - Pre-installation planning and requirements - Software installation and upgrade - Network integration and IP connectivity |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which component is required to support Avaya 9500 series digital phones on IP Office?
A) SIP trunk license
B) TCM8 card
C) Voicemail Pro
D) Phone 8 card
2. When deploying an IP Office Server Edition solution, which application must be installed on a PC separate from the primary server?
A) Voicemail Pro
B) Web Manager
C) IP Office Manager
D) one-X Portal
3. Which feature allows a user to pick up a call ringing on another extension?
A) Call Forwarding
B) Call Pickup
C) Mobile Twinning
D) Hunt Group
4. Which protocol is used for IP phone registration on IP Office?
A) SNMP
B) SIP
C) H.323
D) Both H.323 and SIP
5. What is the maximum number of simultaneous calls supported by a single T1 trunk on IP Office?
A) 24
B) 31
C) 23
D) 30
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
