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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Problem Resolution | - Common system and device issues - Software troubleshooting techniques - Hardware troubleshooting methodology |
| Operational Procedures | - Safety procedures and environmental controls - Documentation and change management - Professionalism and communication |
| Operating Systems | - Windows operating system features and tools - System configuration and maintenance - Command-line tools and utilities |
| Hardware and Devices | - Printers and imaging devices - PC components and peripherals - Mobile devices and accessories |
| Networking | - Basic network troubleshooting - Wireless networking and configuration - Network types and protocols |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. Which of the following is a way to remove data from a hard drive through destruction?
A) Disable ports
B) Drill
C) Low-level format
D) Shredder
2. When configuring user accounts, which of the following should a technician perform?
A) Make all users standard users
B) Assign the minimum required access to the users
C) Assign the maximum required access to the users
D) Make all users local administrators
3. Which of the following, when implemented on an unsupervised public kiosk which is used by walk-ins, increases its security posture the MOST?
A) Rename the administrator account.
B) Implement a screensaver.
C) Disable guest access.
D) Use strong passwords.
4. After gaining administrative access, a malicious intruder might leave which of the following
behind on a compromised system to allow for continued monitoring and access?
A) Spyware
B) Logic bomb
C) Trojan horse
D) Rootkit
5. A user's computer will not boot. A technician notices four indicator lights on the backside of the computer. Two of the lights are green, and two are amber. Which of the following
documentation should the technician read to determine what the lights are indicating?
A) Wiring scheme
B) Asset management
C) Computer manual
D) Network diagram
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
