Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio : AB-620

  • Exam Code: AB-620
  • Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio
  • Updated: Aug 18, 2026
  • Q&As: 133 Questions and Answers

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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Set up environment variables and configuration settings
  • 2. Define topics, triggers, and conversation flows
  • 3. Design agent identity, personality, and instructions
  • 4. Configure knowledge sources and data connections
- Plan an agent solution
  • 1. Plan channels and deployment options
  • 2. Evaluate security, compliance, and data privacy considerations
  • 3. Identify business requirements and use cases
  • 4. Define responsible AI and governance strategy
Topic 2: Test, deploy, and manage agents20–25%- Test and validate agent performance
  • 1. Debug and resolve errors or unexpected behavior
  • 2. Measure accuracy, relevance, and safety
  • 3. Create test cases and evaluation datasets
- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Prepare solutions for deployment
  • 3. Update, version, and retire agents
  • 4. Monitor usage, performance, and health
Topic 3: Build and extend agents in Copilot Studio40–45%- Implement advanced capabilities
  • 1. Configure retrieval-augmented generation (RAG)
  • 2. Implement computer-use and advanced action agents
  • 3. Customize models and prompt engineering
  • 4. Add tools, actions, and automation
- Develop agent flows and logic
  • 1. Implement conditional logic and branching
  • 2. Design adaptive cards and user interfaces
  • 3. Create and modify conversation flows
  • 4. Use Power Fx expressions and functions
- Integrate with services and systems
  • 1. Connect to Microsoft 365, Azure, and external enterprise systems
  • 2. Connect to APIs, custom connectors, and Dataverse
  • 3. Implement multi-agent solutions and orchestration
  • 4. Integrate with Microsoft Foundry and MCP servers

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. Drag and Drop Question
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The company has the following requirements for the application:
- The deployment workflow must follow a dependency driven sequence.
- The agent must be published before configuration values are
retrieved.
- End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.


2. An agent in Copilot Studio must complete tasks by automating interactions with a legacy desktop application that does not use APIs.
During testing, the builder must confirm that the automation runs in a supported execution context and can inspect how each automation step executes during conversations.
To meet the business needs, the solution must:
- Execute UI automation in a supported, platform-managed environment.
- Provide visibility into how automation steps run during agent
conversations.
You need to configure the agent based on the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Add the desktop application as a knowledge source so the agent can reference its UI structure.
B) Configure a custom connector to simulate UI interactions through REST calls.
C) Publish the agent so automation settings are applied at runtime.
D) Inspect automation execution details by using the agent runtime view.
E) Enable computer use for the agent so UI automation runs in the supported execution environment.


3. A company uses multiple Copilot Studio agents that perform specialized tasks.
The company needs to enable one agent to directly delegate and invoke another agent within Copilot Studio by using a standard Copilot Studio interface.
You need to configure collaboration among agents by using Copilot Studio.
What should you do?

A) Upload documentation about the target agent for referencing.
B) Add the target agent as an indexed knowledge source.
C) Provide A2A endpoint information for the target agent.
D) Add the target agent as a Microsoft Fabric Data Agent.


4. Drag and Drop Question
An agent in Copilot Studio must retrieve real-time data from an external system that exposes a REST API. The API returns structured JSON responses and requires authentication.
To meet the business needs, the solution must meet the following requirements:
- The agent calls a REST API during a conversation.
- The REST API call runs with proper authentication.
- The REST API response is available to the topic at runtime.
You need to configure the REST API to meet the requirements.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at au. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


5. An agent's flow-based tool intermittently fails when passed nested JSON objects as input parameters. What is the most likely cause?

A) The flow trigger doesn't support the data type/schema being passed
B) The environment variable is misnamed
C) The knowledge source is offline
D) The agent has too many topics


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: D,E
Question # 3
Answer: C
Question # 4
Answer: Only visible for members
Question # 5
Answer: A

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