Nortel MCS 5100 Ris.4.0 Installation & Commissioning : 920-020

  • Exam Code: 920-020
  • Exam Name: MCS 5100 Ris.4.0 Installation & Commissioning
  • Updated: Aug 06, 2026
  • Q&As: 100 Questions and Answers

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Nortel 920-020 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: MCS 5100 System Architecture and Components20%- Hardware and software components
  • 1. Server roles and deployment model
    • 2. Software package structure (Release 4.0)
      - Core system architecture
      • 1. MCS 5100 network components overview
        • 2. Call processing architecture
          Topic 2: Installation Planning and Requirements25%- System prerequisites
          • 1. Operating system and dependencies
            • 2. Hardware compatibility requirements
              - Pre-installation planning
              • 1. Capacity planning and sizing
                • 2. Site readiness and network requirements
                  Topic 3: Installation and Configuration30%- Software installation procedures
                  • 1. MCS 5100 installation steps
                    • 2. Patch and release upgrade procedures
                      - System configuration
                      • 1. Network and service configuration
                        • 2. Initial system setup
                          Topic 4: Commissioning and Testing25%- System validation
                          • 1. Service startup verification
                            • 2. Call routing and signaling tests
                              - Troubleshooting
                              • 1. Common installation issues
                                • 2. Log analysis and diagnostics

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