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Target Audience
The Oracle 1z0-996 Certification Exam is targeted to the candidates having experience of working with Oracle Utilities Customer Cloud technology and looking to pursue a career as an Oracle Certified specialist in the field of Oracle Utilities Customer Cloud technology.
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Scope
This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Billing and Revenue Processes | - Revenue management and adjustments - Billing configuration and execution |
| Integration and Extensions | - API usage and data exchange - Integration with external systems |
| Customer and Account Management | - Account structures and relationships - Customer lifecycle management |
| Implementation and Configuration | - Initial setup and environment configuration - Configuration of customer data and service objects |
| Oracle Utilities Customer Cloud Service Overview | - Solution architecture and key components - Core business processes and workflows |
| Security and Administration | - Audit and system monitoring - User roles and access control |
