WGU Principles of Management at Western Governors University(IAC1) : Principles-of-Management

  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 15, 2026
  • Q&As: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionObjectives
Organizational Structure and Design- Organizational Models
  • 1. Network organizations
  • 2. Functional structures
  • 3. Divisional structures
  • 4. Matrix organizations
- Organizational Fundamentals
  • 1. Centralization and decentralization
  • 2. Span of control
  • 3. Organizational hierarchy
  • 4. Departmentalization
Human Resource Management- Workforce Management
  • 1. Performance management
  • 2. Recruitment and selection
  • 3. Training and development
  • 4. Employee retention
- Motivation and Behavior
  • 1. Employee engagement
  • 2. Organizational behavior
  • 3. Workplace diversity
  • 4. Motivation theories
Business Ethics and Corporate Responsibility- Corporate Responsibility
  • 1. Stakeholder management
  • 2. Corporate social responsibility
  • 3. Sustainability considerations
- Ethical Management
  • 1. Ethical decision making
  • 2. Business ethics
  • 3. Compliance programs
Strategic Planning and Management- Strategic Vision, Mission, and Goals
  • 1. Strategic vision
  • 2. Mission statements
  • 3. Organizational goals
- Strategic Planning Process
  • 1. SWOT analysis
  • 2. Strategy formulation
  • 3. Environmental analysis
  • 4. Strategy implementation
Operations and Quality Management- Quality Management
  • 1. Continuous improvement
  • 2. Quality control tools
  • 3. Total Quality Management
  • 4. Customer satisfaction
- Operations Management
  • 1. Process improvement
  • 2. Supply chain concepts
  • 3. Resource management
  • 4. Value chain management
Leadership and Management- Communication and Teamwork
  • 1. Collaboration techniques
  • 2. Organizational communication
  • 3. Conflict management
  • 4. Team development
- Leadership Concepts
  • 1. Leadership theories
  • 2. Decision-making processes
  • 3. Leadership styles
  • 4. Managerial roles

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer

A) Employees must answer to two or more bosses and prioritize demands across departments.
B) Formal position authority is generally the primary means of running the organization.
C) Employees focus primarily on collaborating across departments and with frequent meetings.
D) Decision making is decentralized so a considerable amount of information is communicated informally.


2. High cooperativeness and high assertiveness are characteristics of which conflict management strategy?
Choose 1 answer

A) Collaborating
B) Compromising
C) Competing
D) Avoiding


3. In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

A) Providing a Braille keyboard for a worker who is visually impaired
B) Providing a germ-free environment for a worker participating in a bone marrow transplant program
C) Providing a list of accommodations that the company is willing to make available to all potential employees
D) Providing an environment for a mentally ill worker where the worker does not have to interact with others


4. Which employee selection instrument would be most appropriate when trying to determine how well an individual can participate in a variety of physical job requirements? Choose 1 answer

A) Integrity test
B) Cognitive ability test
C) Personality ambitions test
D) Performance test


5. What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A) Urban location
B) Competitive objectives
C) Core capabilities
D) Strategic liaisons


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: C

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