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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers

A) Ensure that the Account field is empty in the registration section.
B) Contact Sales customer Support to enable Person Accounts.
C) Ensure that the Contact field is empty in the registration section.
D) Contact Salesforce Customer Support to enable Communities Self Registration Controller.

2. Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?

A) Tell users to submit a case for unanswered questions.
B) Enable Escalate to Case.
C) Limit the number of questions posted per day.
D) Create moderators for each topic.

3. Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site.
CKwants to use the Just-in-Time Provisioning feature for Experience Cloud.
Which value is required in the user type?

A) Federation ID
B) Standard
C) Username
D) Entity ID

4. Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?

A) Build a Service Console to gather the preferences.
B) Create a Lightning Bolt solution that already includes all the preferences.
C) Use the standard Preferences Chatbot to gather the preferences.
D) Create a Lightning Bolt solution with a template and a login flow to gather the preferences.

5. Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A) Metadata API supports migrating all Communicates settings and features.
B) Metadata API is ideal when multiple work streams are involved.
C) Metadata API can be used programmatically as well as declaratively.
D) Metadata API is ideal for when the changes are complex.

Solutions: