Peoplecert ITIL 4 Specialist: High-Velocity IT : ITIL-4-HVIT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. An organization wants to validate a new digital product idea with real customers before committing to full-scale development.
Which approach would BEST support this?

A) Infrastructure as code
B) Minimum viable product (MVP)
C) Definition of done
D) Chaos engineering

2. Following a major service failure, an organization holds a review where team members openly describe the decisions they made and the information available at the time, without fear of punishment.
Which concept does this demonstrate?

A) Technical debt management
B) Safety culture
C) Continuous testing
D) Service level management

3. An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?

A) Assured conformance
B) Co-created value
C) Fast development
D) Valuable investments

4. A service provider provides a cloud-based social media tool to many service consumers. It is essential that the service is reliable and has very few failures. Recently there have been issues where the performance dropped to unacceptable levels following service updates. Some technical staff claim this is due to unexpected patterns of business activity.
How can the 'capacity and performance management' practice contribute to resolving the issues?

A) By ensuring that demand forecasting is considered as a part of the 'definition of done'
B) By developing plans to ensure that the service can recover quickly from outages
C) By estimating the resources required to develop a minimum viable product in order to identify costs
D) By creating chaos engineering tools to test the resilience of the service under various conditions

5. An organization is considering its options for mitigating service continuity risks in an effort to ensure resilient operations. It has determined alternative sites that are suitable for use to resume normal operations in the event of a natural disaster, established data backup capabilities and identified manual ways of working.
Which would be the BEST option this organization could consider to complete its overall risk mitigation?

A) Ensure the plan is tested
B) Ensure the plan is clear and concise
C) Ensure the availability of data
D) Ensure the physical security of the sites

Solutions: